Manage  your  Stress  before  it  manages  you.

In an ever increasing climate of global competition and technological advances, organizations are looking for the type of resilient workforce who can maintain and increase their productivity using the latest technological advances to create value in their services.  However as people living through such times, it is not difficult to see why 50% of workers on the average rate their jobs as being very or extremely stressful that affects their work/family balance and overall health.

In a recent study conducted by Harvard Medical School , the institute for Health and Productivity Management, and Unilever explored the link between employee lifestyle health and productivity. Sponsored by Standard Life Healthcare and Philips, 2,300 (600 pilot group, 1,700 control group) employees participated in a comprehensive employee wellness and health promotion program. Compared to the control group, employees participating in the workplace health programs experienced, on average, a 5.9-hour reduction in short-term disability per employee and self-reported performance improvement of 2%. These improvements represent a gain of over 2 days a year in actual productive time.

This goes to show that keeping ourselves resilient in challenging times is key to our performance and productivity.  As organizations manage their staff and develop their talents — it should not be surprising that employee’s physical health and well-being can have tremendous bottom line results including promoting retention, reduced costs due to health insurance, accidents, absenteeism and improved performance and productivity.  The thought of managing stress before it manages you is an integral part of our efforts to keep a vibrant, resilient and productive society.


Workshop  Goals

It is important to realise that optimal health and wellness encompasses more than just physical well being--it includes social, spiritual, behavioural, and intellectual health. Based on over 20 years of research, our findings with individuals provide a scorecard of important health resources and health risks shown to be associated with job burnout, physical illness, depression, anxiety, absenteeism and psychological well-being in recent published research. Our research is based on the Stress Profile (Nowack, 1994) currently published by Western Psychological Services (WPS).  Thus workers who can balance work life demands and life’s stressors are in a better position to an effective contributor to society and their families.   

1.  To define stress

2.  To better understand the stress response

3.  To explore the consequences of stress on health, productivity and well-being

4.  To practice techniques and strategies to cope more effectively with work and life stress at individual and organization levels.

5.  To review and discuss the Stress Profile Results

6.  To equip participants with basic counseling and feedback coaching model to help their clients receive the most from their reports and counseling.    

Course  Outlines

3.1   Stress defined

  • Models of stress

  • Stress definition

  • Work life stressors

3.2   Stress response

  • Sympathetic Nervous System (SNS)

  •  Hypothalamic Pituitary-Adrenal Axis (HPA)

  • Stress response pattern

  • Stress response model

3.3   Stress and health

  • Mind-body connection – Chronic Stress

  • Mind-body connection – Immunocompetence

  • Mind-body connection – Repressive Coping

  • Mind-body connection – Repressive Coping and Health

  • Mind-body connection – Repressive Coping and Cancer

  • Mind-body connection – Repression and Social Support

  • Stress and emotional intelligence

3.4   Who are the hardy

  • Stress Response Types

  • Determinants of Individual Health

  • Habits are Hard to Change

  • Necessary Ingredients for changing Behavior


3.5   Assessing and controlling personal stress levels

  • Occupational Stress

  • Health Habits Scales – assessment of 6 scales

  • Social Support

  • Type A Behavior

  • Cognitive Hardiness

  • Coping Style

  • Effects of religion on health

  • Approaches to Preventive Stress Management

  • Coping with Stress

  • Causes of Work Stress

  • Organizational Costs of Health Management

  • Preventive Stress and Health Management

  • Work/Family Balance

  • Preventive Organizational Stress & Health Management

3.6   Developing an overall personal development plan

  • Assess

  • Reflect

  • Plan

  • Implement

  • Evaluate

Each participant will have to complete a StressScan questionnaire.  The accreditation will provide a feedback of the individual report and how stress should be managed.

Training  Schedule


Topics to be covered

Objectives of Session




9.00 am

Introduction & Ice Breaker

·     Getting to know each other

·     Review and setting of expectations

9.30 am

Stress Defined & Stress Response

·     Identification on the models of stress and its ancillaries

·     Understanding the stress responses pattern and model

10.00 am

Stress Arousal Exercise

·     Exploring how stress is aroused and identifying one’s coping reflexes

10.30 am


10.45 am

Stress & Health – The Link

·     Exploring the link between stress and health and the contributory factors

12.00 pm

Exploring stressors and preventive stress and health management programs

·     Working towards work/life balance in both individuals and organisations

12.30 pm

Who are the Hardy

·     Determining the lifestyle of those who are stress resilient and exploring success factors in changing behaviour

1.00 pm


2.00 pm

Interpretation and Administration of StressScan report

·     Identification of 15 contributory factors on stress

·     Understand and interpret personal stress profile report

3.00 pm

Case Studies (I)

·     Examine different case studies and the implications on health and counseling

3.30 pm


3.45 pm

Case Studies (II) & Counseling Role Plays Using StressScan Profiles

·     Engage in live one to one feedback session

·     Implementing a personal plan to alleviate stress in life

4.45 pm

Course Evaluation

·     Administrative tie ups

5.00 pm

End of Day 1

·     Home Sweet Home

 StressScan  Profile

In this course, participants will get to complete an online StressScan profile.

Key Features and Benefits

  •   Brief and Comprehensive

    • 123 items measuring 15 lifestyle, health and coping scales

  •   Research Based

    • Theory based scales

    • Established scale reliability and validity

    • Extensive research base demonstrating associations with physical health, absenteeism, job burnout, depression, immune response and psychological well-being

  • Comprehensive Feedback Report

    • Large international normative data base

    • Narrative section providing individual interpretation

    • Health resources and health risk section

    • StressScan action plan section

  • Administration and Scoring Bureau Options

    • Internet administration

    • Website to track and monitor participant/rater progress

    • Branded logo on report cover and online questionnaire

    • Printed reports or email (Adobe PDF format)



  • Family counseling/workshops

  • Life stress counseling

  • Stress management workshops

  • Wellness

  • Research

  • Employee health promotion programs

  • Executive/Management coaching

  • Leadership development programs

  • Outplacement   

Complete Picture of an Employee's Well-Being 

A self report that aids in identifying the psychosocial factors that help individuals withstand the adverse effects of daily stress. StressScan is adapted from the Stress Profile published by Western Psychological Services, provides targeted information about specific lifestyle and health behaviors that might be contributing to stress-related illnesses for particular individuals.


StressScan Scales
  • Work/Life Stress
  • Lifestyle Habits
    • Physical Activity/Exercise
    • Eating/Nutrition
    • Rest/Sleep
    • Preventive Practices
    • Smoking
    • Substance Use
  • Social Support
  • Cognitive Hardiness
  • Type A Behavior
  • Coping Style
    • Positive Appraisal
    • Negative Appraisal
    • Threat Minimization
    • Problem-Focused Coping
  • Psychological Well-Being
  • Response Distortion
  • Health Risk Alerts
  • Health Protection Resources


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About  the  TrainerS

Daniel Teo (Principal Consultant)

Daniel is the Principal Consultant with Management Centre of Asia Pte Ltd. Daniel received his Master from Regent College, an affiliated member with The University of British Columbia, Vancouver Canada and MSc. in Organizational Psychology from The University of London. He has been appointed the Asian Director and Principal Trainer by “The Leadership Institute of America” and “Consulting Tools” UK. Daniel's experience with psychometric assessments include DISC Personality profiling, FIRO B, and Facet5 (Big 5 Personality Model), StressScan, Emotional Intelligence (People Index) and Thinking Styles. He accredits organizations in the use of DISC and Facet5.

Danny Goh (Senior Consultant)

Danny Goh, PhD, has been a lecturer since 1999 and is presently an Associate Professor with TCA College, School of Counselling. Danny obtained his marriage and family degrees (MA. MFT and PhD. MFS) from Fuller Theological Seminary, School of Psychology, both of which are accredited with the American Association of Marital and Family Therapy (AAMFT). He also holds theological degrees (BTh.Hons and MABS) from the Singapore Bible College. Dr Goh has taught as many as 15 different courses ranging from core clinical skills to counselling issues, marital and family therapy to family life education, assessment and psychometric tools, leadership and management, change and conflict, dynamics of groups, pastoral care and ministry, spiritual formation and direction. Danny is also trainer and is certified to administer assessments such as the FACET 5, the 16PF, Prepare & Enrich, the DISC, MBTI, TJTA, FIRO-B, and the MMPI (II).